How have customer experience drivers of satisfaction changed pre-/post- COVID-19?
No one has survived this era unchanged, including companies and customers. No matter how well we knew customers before, we have to assume that they have changed – and so has the game. Join the XM Institute’s Luke Williams for our monthly XM Professionals Network Virtual Meetup for a review of some new and interesting R&D headlines and a group discussion about what we’re seeing change in your industry.
Join us on Wednesday, July 22nd at 7:00 PM Eastern Time.
