Leaders are constantly looking to prove the value of their company through growth and revenue. Experience Management (XM) is a key differentiator and it is more important than ever to be able to effectively measure and communicate the ROI of your XM Program.
In this Topic of the Month presentation, Distinguished Principal XM Catalyst Luke Williams shares how XM professionals can demonstrate ROI.
Not an XMPN Member?
Join the XM Professionals Network to access the recording and participate in the discussion.
Already an XMPN Member?
Watch the Topic of the Month recording and participate in the discussion online.