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The Five Levels of Technology Maturity for XM Programs
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The Five Levels of Technology Maturity for XM Programs
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The Technological Capabilities that Power an XM Platform
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Introducing the Four Technology Pillars of an Effective XM Platform
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Introducing Journey-Centric Experience Management
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Seven Types of Data for Modern XM Programs
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Commentary On XM Institute Business Resilience Report, Q3 2022
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Business Resilience Report, Q3 2022
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Modern XM
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Metrics: Recipes for Proving ROI and Elevating XM
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Five Tips for Using Our XM Maturity Assessments
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Research Recap: The XM Diffusion Cycle
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The XM Diffusion Cycle
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The Six XM Competencies
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The Global State of XM, 2020
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Organizations’ Plans to Improve their Product Experience, 2020
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Six Types of Experience Data (X-Data)
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New Research: The Global State of XM
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The Global State of XM, 2019
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