Experience Matters Blog

Tag: AI

September 8, 2023

Bruce Temkin

What Will Generative AI Mean for Your XM Efforts?

Generative AI will be transformational, despite its short-term overhyping. Experience Management professionals need to plan around its capabilities in data summarization, pattern recognition, content personalization, and conversational interfaces.

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Editor's Picks

The Five Levels of Technology Maturity for XM Programs

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Introducing the Four Technology Pillars of an Effective XM Platform

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The Evolution to Modern Experience Management

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