When Experience Management (XM) is truly successful, it touches the entire organization. That’s why you need a governance structure to catalyze and manage the transformation.
In this webinar, Aimee Lucas covers how to design a governance model that sets you up to ignite momentum and get the whole organization delivering XM breakthroughs.
If you like the content of this video and would like to learn more about governance and the Lead Competency more broadly, check out the post, “XM Competency: Leading a Multi-Year Transformation.”