Key Findings

As part of the Qualtrics 2025 Employee Experience Trends Study, employees from 23 countries/regions rated their current experience at work across several components. From their responses, we analyzed the five employee experience (EX) indicators (Engagement, Inclusion, Well-Being, Intent to Stay, and Experience v Expectations) and how they have changed between 2021 and 2024. We also conducted a regression analysis to identify the top drivers of Engagement in each country. In this report, we share the metrics from EMEA.

  • Intent to Stay in EMEA decreased substantially. From 2024 to 2025, employee Intent to Stay in EMEA has dropped from 66% to 61%, a decrease of 5 points, and a larger change than employees reported globally (-1 pt).
  • All other EMEA employee experience KPIs remain steady or improved. Engagement, Well-Being, and Experience v Expectations had the strongest improvement, with an increase of 2 points each. Inclusion remains unchanged, at 73%.
  • Company pride is a top driver of engagement. I am proud of this organization’s efforts to have an impact on the world and I believe this company has an outstanding future are top drivers of engagement among employees in EMEA. Customer focus is also a top driver; analysis shows that I am encouraged to come up with new and better ways of serving customers is the second-strongest driver in EMEA, and rates at 70% favorable.
  • German, UK, and French employees report the largest improvements in Engagement and Well-Being. Employee Engagement is up 5 points from 2024 in both the UK and Germany, and up 4 points in France. Employees in the UK also report the greatest increase in Well-Being (+5 pts), while employees in France (+4 pts) and Germany (+3 pts) follow.

Figures

Here are the figures in this Data Snapshot:

  1. KPI Questions (see Figure 1)
  2. Employee Experience Globally (see Figure 2)
  3. Employee Engagement by Country (see Figure 3)
  4. Employee Well-Being by Country (see Figure 4)
  5. Employee Inclusion by Country (see Figure 5)
  6. Employee Intent to Stay by Country (see Figure 6)
  7. Employee Experience v Expectations by Country (see Figure 7)
  8. Employee Experience in EMEA (see Figure 8)
  9. Employee Experience in Denmark (see Figure 9)
  10. Employee Experience in France (see Figure 10)
  11. Employee Experience in Germany (see Figure 11)
  12. Employee Experience in Ireland (see Figure 12)
  13. Employee Experience in Italy (see Figure 13)
  14. Employee Experience in the Netherlands (see Figure 14)
  15. Employee Experience in Spain (see Figure 15)
  16. Employee Experience in Sweden (see Figure 16)
  17. Employee Experience in the United Arab Emirates (see Figure 17)
  18. Employee Experience in the United Kingdom (see Figure 18)
  19. Methodology (see Figure 19)