Launchpads
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Launchpads
Check out our Launchpads, which are unique resources for starting to learn about important XM topics.
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XM Pros
MEMBER SPOTLIGHT
Ethan O'ConnorSenior Manager, Voice of Customer // Change Healthcare
See our conversation with XM Pros member Ethan O'Connor, Senior Manager, Voice of Customer at Change Healthcare!
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Exclusive resources, insights, trends, XM updates, and more.
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The Five Levels of Technology Maturity for XM Programs
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Introducing the Four Technology Pillars of an Effective XM Platform
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RESEARCH
Introducing Journey-Centric Experience Management
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The Evolution to Modern Experience Management
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Introducing 2024, The Year of Trust
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Continuously Manage XM Value with the Realize Competency
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Seven Types of Data for Modern XM Programs
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What Will Generative AI Mean for Your XM Efforts?
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