Launchpads
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Launchpads
Check out our Launchpads, which are unique resources for starting to learn about important XM topics.
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XM Pros
MEMBER SPOTLIGHT
Ethan O'ConnorSenior Manager, Voice of Customer // Change Healthcare
See our conversation with XM Pros member Ethan O'Connor, Senior Manager, Voice of Customer at Change Healthcare!
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Exclusive resources, insights, trends, XM updates, and more.
Editor's Picks
BLOG
The Five Levels of Technology Maturity for XM Programs
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BLOG
Introducing the Four Technology Pillars of an Effective XM Platform
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RESEARCH
Introducing Journey-Centric Experience Management
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BLOG
The Evolution to Modern Experience Management
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BLOG
Introducing 2024, The Year of Trust
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BLOG
Continuously Manage XM Value with the Realize Competency
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BLOG
Seven Types of Data for Modern XM Programs
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BLOG
What Will Generative AI Mean for Your XM Efforts?
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We define the discipline of Experience Management and create simple frameworks that make it easy to embed XM across your organization.
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We facilitate a global community of XM professionals where you can network with and learn from your peers.
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We research and uncover best practices to help you build and mature your XM program.
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We offer tools, training, and certification to help you advance your career as an XM leader.
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